This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.RETURN POLICYNo returns will be accepted without obtaining an RMA number.
Please e-mail sales@blackforestindustries.com to obtain a RMA number.
Please include a copy of your original invoice with a brief description of the problem/reason for return. You may also print this e-mail to substitute the copy of your invoice, as it contains all the required information for your return.
If this is not done, your return may not be processed.
You are responsible for making sure your returned item(s) are packaged in the same fashion of which they were received. Any damages to the returning item(s) due to poor re-packaging will result a loss of refund.
All returns must be received within your 30 day return window or within 7 business days of receiving a RMA # - whichever is greater.
For all ReturnsUninstalled merchandise that is in
new, unused condition may be returned within 30 days of original purchase and will be charged a
15% restocking fee. You must notify us within 30 days of original purchase date that you would like to make a return. After a RMA is created, you have the remainder of your 30 days, or 7 business days to return your item - whichever is greater. Any returns received outside of this time frame will not be accepted and delivery will be denied.
Any electronic items such as HID's or Air Flow Meters may not be returned once opened and or used. There are
no returns on any RM/RS bolts, lips or opened wheel spacers for reasons determined by the purchaser. This is due to the fragile nature of the bolts/lips involving risk of damage during return shipping.
Buyer must pay return shipping.
If you received a product that was physically damaged upon delivery, you must notify us within 7 business days of receiving your package. If you do not notify us within 7 days, we will not be able to submit a damage product claim.
Defective merchandise can be exchanged for same item only within the first 30 days. Black Forest Industries is not liable for any damage or loss caused by the installation of any parts or accessories purchased. The buyer understands the risks involved in vehicle modification and takes full responsibility at the time of purchase and will not hold Black Forest Industries responsible in any way.
Please pack all items in the manner in which they were received. Damages to the returned item(s) due to poor re-packaging will result in a loss of refund.
Please allow 2-3 business days for the return process.
Return Shipping Address:
Black Forest Industries
1000 E. Chatham St.
Cary, NC 27511
SALES DISCLAIMERBlack Forest Industries is not liable for any damage or loss caused by the installation of any parts or accessories purchased. The buyer understands the risks involved in vehicle modification and takes full responsibility at the time of purchase and will not hold Black Forest Industries responsible in any way. Some items are for off-road use only, please call to inquire about the legality of some products in your area. Pricing and availability subject to change without notice.
CANCELLATION POLICYAny order cancellation requests will be charged a $10 cancellation fee. If an order is placed and we are contacted thereafter asking to have the order canceled, this $10 fee will apply. By completing the checkout process, you are agreeing this these terms.
SHIPPING POLICYShipping costs are calculated based upon weight and volume. All prices are quoted through UPS Ground in real time, we cannot guarantee all priced to be accurate at all times, particularly oversize items.
OVERSIZED ITEMS REQUIRE A FLAT RATE OF $99.00 FOR SHIPPING THAT WILL BE ADDED AFTER YOUR ORDER IS PLACEDAny information errors (ie incorrect address) are the responsibility of the customer, and may result in additional fees if correction is required.
PEM RETURN SERVICE Black Forest Industries offers a return service and warranty replacement for ALL PEM modules sold through our webstore. Please email all inquires to sales@blackforestindustries.com and we can help you if you are having difficulty with your PEM module.
Due to recent changes in warranty policy from our encryption module manufacturer we have been forced to change our warranty policy to reflect their change. All warranty defects related to the encryption module integrity are now limited to 6 months after purchase. The PLCC chip and its associated software write (burn) are still covered under a limited lifetime warranty. Please contact us for further details.
TERMS OF USE AND PRIVACY STATEMENTBy using this site, you are consenting with these terms of use and are signifying your agreement with our privacy policy. This website and its related entities ("Black Forest Industries.com") reserves the right to modify, alter or otherwise update these Terms of Use at any time and you agree to be bound by such modifications, alterations or updates. By reading these Terms of Use, you agree to indemnify Black Forest Industries and any of its affiliates from and against any claims, actions, demands, liabilities, costs, or expenses, including attorney's fees, resulting from your breach of these terms of use. Use of Material on the Black Forest Industries websiteThe information, artwork, text, video, audio, or photos (hereinafter "Materials"), contained on this site are protected by copyright laws. You may only access and use the Materials for personal use or educational purposes, pursuant to Copyright Act, 17 U.S.C. �107, �110 (2001). You may not modify or use the Materials for any other purpose without the express consent of Black Forest Industries. You may contact info@Black Forest Industries.com for further information regarding obtaining consent for use other than personal or educational use. Any Material gathered from the Black Forest Industries site may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Modification of the materials including, but not limited to, removal of copyright, trademark or other notice of proprietary rights, or use of the materials for any other purpose is a violation of this Terms of Use agreement, as well as a violation of the Copyright Act, 17 U.S.C. (2001).
Sites Linked From the Black Forest Industries Site
The sites linked from the Black Forest Industries web site are not under Black Forest Industries control, and Black Forest Industries does not assume any responsibility or liability for any communications or materials from any communications or materials available at such linked sites. Black Forest Industries does not intend links on the Black Forest Industries web site to be referrals or endorsements of the linked entities; unless otherwise expressly stated.
WARRANTYThis web site and Materials associated therewith are provided on an "as is" basis without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Black Forest Industries disclaims all warranties, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose and non-infringement of third parties' rights. Black Forest Industries shall have absolutely no liability in connection with the services including, but not limited to, any liability for damage to your computer hardware, data, information, Materials and business resulting from the information or the lack of information available on the Black Forest Industries web site. Black Forest Industries shall have no liability for:
1. Any loss or injury caused, in whole or in part, by its actions, omissions, or negligence, or for contingencies beyond its control, in procuring, compiling, or delivering the information
2. Any errors, omissions, or inaccuracies in the information regardless of how caused, or delays or interruptions in delivery of the information; or
3. Any decision made or action taken or not taken in reliance upon the information furnished hereunder.Black Forest Industries makes no warranty, representation, or guarantee as to the content, sequence, accuracy, timeliness or completeness of the information or that the information may be relied upon for any reason.
LIMITATION OF LIABILITYIn no event shall Black Forest Industries be responsible or liable to any person or entity whatsoever (including, but not limited to, persons who may use or rely on such data/materials or to whom such data/materials may be furnished) for any loss, damage, injury, claim, liability or other cause whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting directly or indirectly, from lost data or business interruption) resulting from the use or inability to use this web site and/or the material associated with this web site, or resulting from any information or opinions provided on this web site and/or the material associated with this web site, whether based on warranty, contract, tort, or any other legal theory, and whether or not Black Forest Industries is advised of the possibility of such damages.
SUBMISSIONSAny communication or material submitted to Black Forest Industries will be considered non-confidential unless stated otherwise. Such materials or submissions may consist of, but is not limited to, articles, photographs, audio and or video files. By submitting or communicating with Black Forest Industries, you automatically grant Black Forest Industries a royalty-free, perpetual, irrevocable, nonexclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display the communication or material alone or as a part of other works in any form of media or technology whether now known or hereafter developed, and to sublicense such rights through multiple tiers of sublicenses.
CONTESTSAt certain times, Black Forest Industries may conduct contests, which will be subject to particular Official Contest Rules. Any contest conducted by Black Forest Industries is open to contestants 18 years of age or older residing in North America, excluding employees of Black Forest Industries and their immediate family, the latter consisting of parents, siblings, children or any person residing in the same household as the employee.) Black Forest Industries contests are void where prohibited and are subject to all federal, state, and local laws and regulations where applicable.
Any prize awarded in connection with a contest conducted by Black Forest Industries is non-transferable. No substitution or cash equivalent for any prize is permitted, except by sole discretion of Black Forest Industries. In the case of unavailability of any prize, Black Forest Industries reserves the right to substitute a prize of equal or greater value to the contest winner. Taxes, if applicable, are the sole responsibility of the winner. Odds of winning a context conducted by Black Forest Industries will depend on the total number of entries received.
Black Forest Industries is not responsible or liable in any way for damage, loss, or injury resulting from the award of use of any prize, or entry in the context. The winner assumes all liability for injuries sustained or claimed to be sustained by his or her participation thereof in a contest conducted by Black Forest Industries. Black Forest Industries reserves the sole right to cancel or suspend any contest should virus, bugs or other causes beyond the control of Black Forest Industries corrupt the administration, security, or proper administration of the contest. Black Forest Industries also reserves the sole right to disqualify any contestant or individual Black Forest Industries finds to be tampering with the entry process or the operation of a contest conducted by Black Forest Industries or to be acting in violation of the Official Contest Rules or these Terms of Use. Black Forest Industries reserves the sole right to disqualify said individual from future participation in any contests conducted by Black Forest Industries. E-mail or Internet entrants must have a valid e-mail address. Black Forest Industries assumes no responsibility for lost, mutilated, or misdirected entries. Black Forest Industries is not responsible for late entries, for incorrect, inaccurate or incomplete entry information whether caused by a contestant or by an equipment or technical malfunction or by any technical or human error which may occur in the processing of the entries in a contest, conducted by Black Forest Industries. An entry that is illegible, incomplete or late will be disqualified. If a prize notification is returned as deliverable or Black Forest Industries cannot contact the winner for ay reason within seven days, the prize may be forfeited and an alternate winner may be selected by random drawing of the remaining eligible entries. Contest entries will be judged by Black Forest Industries, whose decision on winner selection and all other matters relating to this contest are final. By accepting a prize, the winner grants Black Forest Industries permission for the use of their name and biographical information for advertising or promotional purposes without additional compensation, except where prohibited by law. All entries become property of Black Forest Industries and will not be returned.
These rules may be modified for purposes of clarification by Black Forest Industries, without materially affecting the terms and conditions of any contest conducted by Black Forest Industries.
PRIVACY POLICYBlack Forest Industries understands the privacy concerns of users to the Black Forest Industries web site. In accordance with the standard operation of the Black Forest Industries Internet servers, only domain names, region, and browser info are recorded and logged. Black Forest Industries retains this information in order to better serve the users of the Black Forest Industries site. E-mail address and IP addresses are not part of the data recorded. Hence, e-mail addresses, names, and such are only made available to Black Forest Industries when voluntarily submitted.Black Forest Industries will send out periodical information to visitors who have voluntarily submitted their e-mail addresses. Any visitor who does not wish to continue receiving these updates may discontinue receipt of such information per instructions on the e-mail. Personally identifiable information that may be collected as a result of visitors voluntarily submitted filled entry forms or registration forms is retained by Black Forest Industries for the sole purpose of improving internal business and marketing structures.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!,
click here.